In 1989 Scott Balson, without
even realising it at the time, pioneered a new industry in Australia -
computer based marketing.
When reminising on the birth of his company Scott recalls, with great affection,
working 18 hours a day, seven days a week, developing a software program
which he called the IP (Interactive Presentation). He worked in one corner
of a large steel garage in his backyard using an extension chord from the
house to supply electricity to an XT computer and a bare light globe hanging
over his head.
Scott was sure that the office
computer could become a powerful marketing tool.
"Those first days were hard, very hard, I recall quite vividly trying to
work at 2am in the morning while rain hammered loudly on the steel roof just
a few inches above my head".
Perseverance shone through and during 1992 he was invited by the Department
of Commerce and Trade to establish his fledgling business in the prestigious
Technology Park based in Bentley, Western Australia.
1992 was a big year with many bouquets for the company's work being
received:
Valerie Pretzel, Marketing and Promotions Manager, Sunday
Times (News Limited) - April 1992:
"The interactive disk has been received very positively by our
advertising clients..."
Brian A Watson, Chairman and Chief Executive Officer,
McCann-Erickson Australia (part of the world's largest advertising agency
group) - May 1992:
"Your interactive presentation format has proven the perfect means
of taking our publication into the computer age."
Robert Stocco,
Marketing Manager, Challenge Bank Limited (now part of Westpac) - June
1992:
"Many (accountants) have expressed enthusiasm at its innovation (I
believe that we are the first financial institution to communicate to our
public in this manner)."
Tony Noonan, Acting Senior Curriculum Officer, Ministry
of Education - October 1992.
"The professional manner in which you developed the material was
greatly appreciated.
"The fact that you have been approachable
at all times and provided back-up support of a high standard has made the
production of this program efficient and effective from our end."
Douglas Flynn, General Manager, News Limited Suburban
Newspapers - November 1992:
"We are delighted with the "Facts on Disk" interactive
presentation your company has produced for News Suburban Network.
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In 1993 the company expanded
into four seperate companies making up the Interactive Group. Scott Balson
had 50% partners in two of the companies, Interactive Databases Pty Ltd and
Interactive Productions, while maintained a 100% equity in Interactive
Presentations Pty Ltd and Interactive Studies.
"These were exciting times, with our second multimedia exhibition
held in January 1994 at Technology Park, Bentley. The exhibition being the
result of recognition by the Western Australian market of our impact across
the multimedia platform - from floppy disk based presentations under DOS
and Windows to touch screen kiosks with video, sound and animation", says
Scott Balson.
A team of fifteen staff worked for the company with many and
varied skills providing the Western Australian market with the finest depth
of multimedia expertise in the country.
In May 1994 Interactive
Databases took out the award for the best Microsoft application in Australia
at the Tech-ed awards. The award was through selection by delegates who viewed
the best Windows applications developed in the country that year. The Qantas
Worldwide Electronic Timetable swamped all opposition.
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In May 1994 Scott Balson was invited to demonstrate his concept
on the "electronic village" to the Ipswich City Council in Queensland on
the east coast of Australia. This came about after he had the opportunity
to demonstrate the concept to the city's Business Development Manager,
Mr Mal Bryce during the Interactive Group's second multimedia exhibition
in January that year.
A four week contract
was extended into fifteen months. Scott having to make a very difficult decision
to sell out of three of his companies in Perth to concentrate on on-line
business services as he saw these as the future of computer based
marketing.
He retained 100% ownership of Interactive Presentations Pty
Ltd, establishing the new office at Ipswich.
These were early days for commerce on the Internet.
"I recall a one-sided debate at a project team meeting in September
1994 in which I defended the move by the proposed Global Info-Links service
to using Mosaic as the information interface - these were times when Netscape
and Microsoft Explorer had not been conceived and when the unfriendly text-based
gopher was still popular," says Scott Balson, "luckily sense prevailed and
Global Info-Links was launched with a web site and the Mosaic web browser
interface as its window to the world."
On December the 8th 1994 the first subscribers to Global Info-Links
hooked up to the new Global Info-Links service. It was a defining moment
in the history of the city of Ipswich - with the success of the service playing
a deciding role in the University of Queensland's decision to set up an arm
of the University based around on-line services in Ipswich some two years
later.
In March 1995 political heavyweight Barry Jones launched Global
Info-Links officially unveiling a large wooden pyramid bearing the names
of the project team and the Ipswich City councillors at the time of the
launch.
By May 1995 several
thousand subscribers were enjoying the unique, community based service that
Global Info-Links offered the Ipswich community and the commercial Global
Electronic Markets (GEMs) had been launched.
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In June 1995, after completing his contract with the Ipswich
City Council, Scott Balson established a fully owned subsidiary business
of Interactive Presentations Pty Ltd called Global Web Builders. The business
soon gained recognition and pioneered several innovations on the Internet
including:
During 1995 GLOBE International was established with international
partners from all over the world participating in this unique franchise based
on the success of the Definitive Lifestyle Guide in creating "traffic".
Global Web Builders continued to succeed and grow. The highlight
in 1996 was winning the Australian Financial Review and Telstra award for
the best web site in Australia. The award was presented in Sydney at a special
black tie dinner in September 1996.
By March 1997 the number of visitors to the Definitive Lifestyle
Guide approached six million entrenching the web site as the gateway to
Australia. At the same time Koala trouble was achieving enormous international
acclaim becoming the popular reference in books to children on the Internet.
Visitors to Koala trouble topped 150,000.
Global Web Builders clients include:
amongst many, many others.
Global Web Builders operates out of the most beautiful location
in the world with the global office being situated on the banks of the Brisbane
river - a location where wild parrots play and share the environment with
the peope who make up the business.
The dream has become
reality....
During 1997 to 1999 Global Web Builders became the full-time webmasters for
the evolving new force in Australian politics -
Pauline Hanson's One Nation.
This interest stemmed out of the earlier launch of
Australia's oldest on-line
daily newspaper which today has a readership of thousands - including
reporters in the mainstream media.
The interest in politics arose following research on the net which demonstrated
that globalisation by big business was destroying the fabric which had created
the lucky country.
The business stopped being involved in politics in November 1999 and today
concentrates on building web pages for clients and the owners interest in
writing books.
Beside building web pages Scott Balson today writes books - with
"Murder by Media, Death of
Democracy in Australia" being a best seller.
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